Thank you for having services with Kongcepts. We prioritize your satisfaction and aim to offer you a seamless online services experience. If you are not completely satisfied with your purchase, we are here to assist you.
We accept returns within 30 days from the date of purchase. To qualify for a refund, You may have to submit a valid reason. Our support team will contact you and If the reason is valid, we will notify you of the refund status. If approved, the refund will be processed to your original payment method.
Since we are only providing digital services, exchanges are not possible.
Since we are only providing digital services, There are no non-refundable items for the moment.
Since we are only providing digital services, There are no Damaged and Defective items for the moment.
Since we are only providing digital services, There is no return shipping for the moment.
Refunds will be processed within 7 business days. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.
If you have any questions or concerns regarding our refund policy, please reach out to our customer support team. We are dedicated to ensuring your shopping experience with Kongcepts is enjoyable and hassle-free.
